|
Delivery schedule conformance <80% |
Delivery conformance 80-95% |
More than 95% delivery schedule conformance |
|
|
|
|
Lacks proper knowledge and understanding |
Understands requirements but knowledge needs updation |
Good knowledge |
|
|
|
|
Delayed and inadequate response |
Satisfactory but delayed |
Prompt and satisfactory or no complaints |
|
|
|
|
Less than 80% conformance |
Conformity 80-95% cases |
Consistently conforming more than 95% |
|
|
|
|
More than 10% of packed goods received are in a damaged state/ instructions illegible |
At least 5-9% of packed goods received are in a damaged state/ instructions illegible |
More than 95% legible and good packing conditions |
|
|
|